Delivery Charges

Take advantage of FREE STANDARD DELIVERY Australia-wide on orders over $75.

For orders over $75 we also offer an Express Delivery service for a flat rate of $5.00.

For orders less than $75 we charge a flat rate of $10 for postage and handling.

For eligible orders we offer Same Delivery for a flat rate of $14.95. Please see the Same Day Delivery section for more information.

Glue Store does not ship overseas.

Standard Delivery

We offer FREE Standard delivery on all orders over $75.

For orders less than $75 we charge a flat rate of $10 for postage and handling.

Most standard delivery customers receive their order within 3 business days, but you should allow up to 5 working days for your goods to arrive.

Express Delivery

Orders over $75 may be eligible for Express Delivery, offered for a flat rate of $5.00.

This service guarantees priority fulfillment and delivery. Most Express Delivery orders are delivered the following business day.

If you are eligible for Express Delivery, you will have the option to choose this during the check-out.

Same Day Delivery

We offer a Same Day Delivery service on business days, between the hours of 7am and 12pm, in the Sydney metropolitan region.

If you are eligible for Same Day Delivery, you will have the option to choose this during the check-out.

Unfortunately, WantitNow will not accept same day delivery to Australia Post Office Boxes or Parcel Lockers. However, we will happily deliver to any business or residential address where somebody can accept the delivery from our courier.

All Same Day deliveries require a person available to accept the delivery. Same day delivery is only available between 7am and 12pm on business days. Therefore, if you chose same day delivery on a Saturday, your delivery window would be the following business day.

Does Glue Store offer same day delivery to my area?

Glue Store currently offers same day delivery within the Sydney metro region. This includes the following postcodes only:

2000 2007 2008 2009
2010 2011 2015 2016
2017 2018 2019 2020
2021 2022 2023 2024
2025 2026 2027 2028
2029 2030 2031 2032
2033 2034 2035 2036
2037 2038 2039 2040
2041 2042 2043 2044
2045 2046 2047 2048
2049 2050 2060 2061
2062 2063 2064 2065
2066 2067 2068 2069
2070 2071 2087 2088
2089 2090 2092 2093
2094 2095 2096 2100
2110 2111 2112 2113
2127 2130 2131 2132
2133 2134 2135 2136
2137 2138 2140 2141
2190 2191 2192 2193
2194 2195 2196 2203
2204 2205 2206 2207
2208 2209 2216 2217
2218 2219 2220 2221
2222 9999

Twilight Delivery

We offer a Twilight Delivery service on business days, which guarantees your delivery between the hours of 5.30pm and 9.30pm, in the Sydney metropolitan region.

Same day Twlight Delivery orders must be made before 3.45 pm the day of delivery.

Twilight Deliveries cannot be made to business addresses, and you should be at the delivery address between 5.30-9.30pm to receive accept delivery. These deliveries are subject to Authority To Leave (ATL) if nobody is home, which means your parcel will be deposited without requirement for a signature.

If you are eligible for Twilight Delivery, you will have the option to choose this during the check-out.

Click & Collect

Click & Collect is a free service that allows you to place an order online, and then collect your purchases at a Glue Store. This services offers you the convenience of shopping online, with the peace of mind that comes with shopping in store.

For more information on Click & Collect, click here.

Delivery Times & Order Delays

All delivery times are indicative only, and while we will always do everything we can to get your order to you as quickly as possible, we will contact you straight away in the rare case of an unavoidable delay.

Please make sure your details are accurate to ensure a speedy delivery. If you have made a mistake on your order, please contact the Glue Crew on 02 9256 8490 or email shop@gluestore.com.au, and we’ll fix this up for you.

If you have not received your order within the days (or hours) specified at the time of purchase, please contact the Glue Crew on 02 9256 8490 or email shop@gluestore.com.au.

Occasionally if a particular product is in high demand we will need to re-order from our suppliers. If your order is delayed for any reason a Glue Store online representative will contact you immediately to advise of the delay.

In rare cases an order may be delayed due to our Fraud Protection Process. We will endeavour to notify you immediately if your order is being investigated. In most cases the delay is minimal, as we can dispatch the goods as soon as the credit card holder’s identity is verified. Our Fraud Protection Process protects our customers from fraudulent orders and transactions. You can read more about this process in our T&Cs.

Returns

Returns are easy with Glue Store! To see how easy we've made it, click here.